Refund Policy
Refunds
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Refunds - items must be returned with in 30 days . Damaged items may be subject to restocking fee.
Return Policy
At zerothepainter.com we are committed to providing high-quality art, home decor, and educational classes. If you're not completely satisfied with your purchase, please review our return policy below:
Art & Home Decor
- Returns: We accept returns within 30 days of receipt.
- Condition: Items must be in their original condition and, if applicable, in original packaging.
- Process: To initiate a return, please contact our customer service at [contact email/phone]. Once approved, you will receive instructions on how to send the item back.
- Refunds: Refunds will be issued to the original payment method once the item is received and inspected.
- Shipping: Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.
Classes
- Cancellations: You may cancel a class registration up to 48 hours before the scheduled start for a full refund.
- Refunds: Refunds will be processed within 7-10 business days after cancellation.
- No Shows/Late Cancellations: No refunds are provided for cancellations made within 48 hours of the class start or for no-shows.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receipt with photos, and we will arrange for a refund or replacement
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